Municipal Utilities

As a municipal utility provider, we are committed to delivering responsive, reliable service. The City of Auburn manages water, sewer, electric, and refuse/recycling services altogether, giving you both convenience and cost-savings-one contact, one bill, and one provider. After all, classic customer service never goes out of style-especially when we're providing utility service to our neighbors and friends.

Sign Up for Utility Service

Residential Customers

Buying

Present completed Residential Application (PDF), security deposit (if required), and photo ID in the City of Auburn Clerk Treasurer's Office.

Renting / Land Contract

Present completed Residential Application (PDF), security deposit (if required), and photo ID in the City of Auburn Clerk Treasurer's Office. The application must match the lease agreement or land contract. The property owner's information must be filled out in advance.

Note: All security deposits are equal to a two-month average of the property. If you are relocating from an outside utility provider and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to the Utility Billing email.

Business Customers

Present completed Business Application (PDF), security deposit (if required), and photo ID in the City of Auburn Clerk Treasurer's Office or email Utility Billing.

If leasing, the property owner must complete and sign pertinent in advance (Digital signatures acceptable)

Note: All security deposits are equal to a two-month average of the property. If your business has other locations under the same business name and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to the Utility Billing email.