AES Phone

Real Reliability

AES phone services come with a range of features—all delivered with crystal-clear clarity and reliability. We can accommodate traditional phone equipment and, at the same time, empower IP phone systems for customers wanting to take advantage of advanced IP technology.

AES offers two different types of phone service. First we have our AES legacy phone (provided across a POTS line) with complementary calling plans and a variety of features. Additionally, customers can choose our AES residential hosted VOIP phone service with all calling services, unified messaging and the ability to configure all features online (additional long distance or equipment not required).

Includes integrated calling plans, unified messaging and online configuration $24.95
Traditional Phone Service (POTS line) Monthly Rate
Basic Line w/ County-wide Local Calling* $15.95
Additional Basic Line $9.95
Essential Features Plan (12 Features w/ VM) $6.95
Elite Features Plan (19 Features w/ VM) $9.95
Extended Local Calling to Allen County (per line)** $1.95
200 Nationwide Long Distance Minutes** $7.95
Unlimited Nationwide Long Distance** $12.95
Nationwide Long Distance (per minute)** $0.05
International Long Distance (per minute)** Variable

*Must be bundled with other AES service(s) – minimum $45 recurring charge
**Taxes & fees will apply.

AES Phone Features
  • Caller ID Services
  • Call Waiting
  • Call Transfer
  • Call Trace
  • Reminder Calls
  • Speed Calling
  • Outgoing Call Block
  • Three-way Calling
  • Find Me – Follow Me


We make it easy to use AES services. Check out our Resource Center  for helpful how-to information. And if you don’t find what you need, we’re here to help. Visit our Contact Us page for all the ways to get in touch with us.


Check the speed, quality and performance of your connection with our internet speed test.

  • It was clear that our AES installers knew exactly what they were doing. The thick concrete walls were not an issue for them. They knew exactly how to deal with it. They took the time to do it right and didn’t leave a mess or anything behind. Everyone was very nice and professional.

    Chris Bolinger AES Customer
  • I just want to give a huge shout-out to AES. A squirrel blew the transformer by our place. From power going out, to phone call, to power back on—all in 30 minutes! On a Sunday! Thank you guys for all that you do.

    Serena Ballard AES Customer
  • If Auburn Essential Services had not come to the plate and helped, we would have had to leave Auburn years ago. It's great to be able to give back to this community. It's exciting to build a company like this here.

    Jason Sweitzer, President Tempus Technologies
  • The entire staff at AES did an outstanding job from conception through install. The price is very competitive, the communication was very professional and understandable, and the install was top notch. The clarity of the picture is second to none. Your installation crew was extremely knowledgeable and friendly during their time here and did a great job with the routings and overall install. I will definitely recommend your service to everyone in the area.

    Chris Toyias Auburn Bowl
  • Thank you so much to AES. They always provide absolutely wonderful service. During the ice storm this past week they really helped us out and so quickly. I wish everyone was as lucky to have the services of AES!

    Jackie Delagrange AES Customer
  • We get high-quality services for a great value. The service is always responsive and reliable—what’s there not to like about AES?

    Beth Bolinger AES Customer