Contact Us
Support and service from people you know
Auburn Essential Services
Phone: 260.333.0100
Email: connect@auburnessentialservices.net
OUTAGE REPORTING & RESPONSE
Enterprise and Small Business customers who experience a loss of service should call AES 24/7/365 at 260.333.0100.
Residential customers who experience a loss of service should call AES 7:30 am to 11 pm Monday through Sunday.
Select Option 1 “Experiencing a Service Outage.” If after-hours, an on-call support professional will be paged and respond quickly.